This article has been updated to reflect that the outage has ended. It was also updated to include more details about Otero County Lynda Scott's report regarding separate operating issues at the county driver license office, and an incorrect headline stating "hundreds" of driver license offices had been affected was removed.
All driver license offices across the state, including the office at Otero County Courthouse experienced an outage Monday, said the state Department of Revenue in a tweet at 7:46 a.m. that morning. The revenue department issued an update over twitter at 11:29 a.m. stating that county and state offices had resumed normal operations.
On the front page of the Colorado Department of Motor Vehicle's website an alert was posted that confirmed the issue was affecting county and state offices. The alert said a large outage had affected "most" services and that driver license offices were unable to "issue driver licenses, IDs, titles or registrations."
Computer screens in the office of the Otero County Drivers License Department were dark around 11 a.m. Clerks in the office at Otero County Courthouse confirmed the issue had affected Otero County, but said they were unable to comment any further on the matter.
It remains unclear what caused the statewide outage.
The outage is not the only trouble with office computers that the Otero driver license office has experienced recently.
In November, County Clerk and Recorder Lynda Scott reported at a county commissioners meeting that a software update from Windows 7 to Windows 10 applied to computers in the driver license office caused similar operating issues.
As the newspaper reported in November, Scott said she was told by state officials that Windows 10 requires a higher bandwidth and that was the source of their technical issues. Scott also added that the state had been aware of Windows 10′s bandwidth requirements when they made the installation.
Those issues were partially resolved in the following weeks and the county has been able to issue licenses and documents until the outage today, although it is still experiencing internal problems with downloading files and information, Scott said at the Monday Board of County Commissioner meetings.
Nothing at this time indicates the two issues are directly correlated.
"The question that comes to everybody's mind is that, with voting coming up, what's going to happen with cyber security?" said Commissioner Keith Goodwin. "Are people going to be breaking in? What's happening with that?"
Goodwin and Scott said at the Monday commissioner meeting that operating issues with driver license software do not indicate vulnerabilities in county voting machines or the voting process.
"Things are coming from the state indicating suggestions on security activities to improve security for voting activities going on. With that, we had a meeting this morning with our IT, Lyn was there, looking at all the recommendations that were made by the state. And do we in fact meet all of those, have we addressed all of those areas?"
Goodwin said yes, the county meets security requirements according to the state.
The commissioner added that human error is the largest weakness when it comes to digital or electronic voting systems. Scott said she was scheduled to participate in security training meetings later this week. Scott indicated the meetings will cover topics such as how to identify phishing emails and possibly more election-specific content.